One second, let me ask my manager...

Does it drive anyone else crazy when you are car shopping and the salesman keeps leaving for 20 minute intervals to talk to their manager about the pricing or ask a question? Why do we accept this as consumers? Personally, Id feel like an idiot if I really had to leave the customer every 2 minutes to get information.

Every regular car sales place I have been has this little elevated glass room where the managers sit. Is that necessary? Its a car dealership, not an airport.

I only bring this up because I have gone car shopping recently and had a very good experience one place and an awful one at another.

The bad:
Low Book Sales: Not only do they have the world's worst ads, but terrible customer service. Have you heard they will buy your car? I sat in the dealership for almost 2 hours waiting for a quote I never got. They refused to give me an offer until I told them if I was going to buy their car or not.
The first car I got in to test drive didn't even start. I told them I was interested in a certain car they didn't have at their store and, without my knowledge, asked someone to drive one down from another store. I was on my way out the door and the guy was trying to guilt trip me into staying. "They are not going to be happy when they get here and you are gone." Too bad buddy, try asking the customer next time. I told them I'd come back another day and they called me the next day to say the car still hadn't arrived. Nice customer service bud.

As I was trying to say "No thanks" to leave both the manager I was working with and the salesmen got on the cellphone at the same time in the glass watchtower.

The good:
Carmax: I am not an employee at this store (I was actually denied employment there several years ago because the computer could not process my application after waiting for several hours, that is a different story.) I had two cars evaluated and a purchase bid in hand in about 1 hour. I test drove about 10 cars without any problems (besides one car that the driver's side seatbelt was missing, they had accidently placed the center console over it during cleaning.) Never did they say "I have an idea on how we can make this work, let me ask my manager," or anything along those lines.